Security in travel payments: the hidden differentiator

Making payments security a priority!

Outpayce from Amadeus new global study reveals how payment security is increasingly influencing travel purchase decisions. The survey of 4,500 travelers shows a growing demand for robust payment security. Over 70% of travelers state they would choose a travel company based on its strong reputation for secure commerce.

Enhancing payment security

Fraud Management: Screens all card payment transactions for potential fraudulent behavior with our travelspecific fraud management solution. Detects fraudulent transactions with higher precision and ensures that legitimate transactions are processed smoothly, reducing the risk of financial losses and reputational damage for travel companies.

Tokenization: Addresses the vulnerabilities of digital payment methods by replacing sensitive payment card data with non-sensitive tokens. It significantly minimizes security threats, reduces the risk of payment information leakage, and helps merchants comply with PCI DSS and other regulatory requirements.

3DS 2 Travel: Authenticates and ensures that only the legitimate cardholder can complete the transaction. This solution is specifically designed for the travel sector. It addresses the challenge of providing frictionless fraud protection by collecting and sending over 100 data elements, many of which are unique to travel. This extensive data collection significantly improves the performance of risk assessments, allowing most transactions to be approved in the background and thereby increasing conversion rates.

Discover more about how security is influencing travelers decision now!

Victims of payments fraud: More than half of respondents have been victims of payments fraud, where their card details were stolen and used to make purchases.
High fraud rates in certain markets: Some markets, like Brazil, have notably higher rates of payments fraud, affecting travelers' trust and confidence.
Perception of fraud: Many travelers perceive payments fraud to be on the rise, with the travel industry being a prime target for organized fraud rings.
Trust issues: There is a significant trust gap, with many travelers not trusting travel companies to keep their payment details secure.
Security as a differentiator: Travelers are increasingly choosing travel companies based on their reputation for secure commerce, highlighting the importance of security in influencing purchasing decisions.